By making a booking at Downhill Beachhouse you are agreeing to our terms & conditions

Check-in/Check-out times:

Check-in is after 4 pm (16:00) Check-in is not available before 4 pm (16:00) as we need this time between 11 am and 4 pm to clean and reset the house.

Check-out time is 11 am (11:00) in the quieter times of year we can sometimes offer late checkout. If you would like to stay for lunch please ask and we will accommodate you if possible.

Deposits and payments

Bookings must be secured with a deposit, normally 1/3rd of the booking value. This deposit is non-refundable from the time it is received. A further instalment of 1/3rd the booking value is required three months in advance of arrival and the final balancing payment is to be received before arrival. If a cancellation is made less than 3 months before the booking date we will make the date(s) available for other bookings and reimburse the original group for whatever booking value we are able to re-sell, less the first non-refundable deposit. We request payment by bank transfer.

We reserve the right to refuse bookings that we consider inappropriate for our premises and to expel guests at our discretion for any behavior we deem anti-social (for example: individuals under the influence of excessive alcohol).

Damage, safety, pets

We may hold validated credit card details as security against any damage. The lead guest or credit card holder is liable for any repairs or replacements caused by any person in the booking and any loss of business caused by time needed to make repairs.  By booking guests agree to abide by our fire safety policy, available here. The hillside on the North-East side of the property is not to be accessed by guests nor are the private parts of the property including the manager’s annex and back garden. We do not accept pets at this time in order to make the property as allergy friendly as possible.

Group size and public health considerations

Bookings for exclusive use of the property are priced as a flat rate for 1 person up to a maximum agreed number. A reduction in the number of people who are able to come for a booking does not change the flat rate price of the booking. The person making the booking (the lead guest) is the only person financially responsible for the booking. The lead guest is responsible to abide by all local legislation inc. public health legislation such as social distancing within the property. Please note that as of Spring 2020 Covid is considered a known risk. If our business sector is closed by government order such as the ‘lockdown of Spring 2020’ then payments will be refunded or reallocated to new dates. Any other effect of Covid or other public health pandemics apart from our business being legally closed will not result in refunds or reallocation of payments. We do not make any specific guarantees regarding suitability of the accommodation for any individual guest nor for interpreting local guidelines on appropriateness of the accommodation for any specific group of people.

Events

Regarding events:  If you have booked the house you can bring up to a maximum of 26 people including children to the property unless otherwise specified.  If you wish to hold an event in which more than 26 people will be on the property this must be discussed ahead of the booking and may incur a separate charge. Out of noise sensitivity for the neighbours we don’t allow amplified music. If you want to set up anything on the property such as a marquee, bouncy castle, etc you must let us know before you make the booking.  These items can only be set up after your arrival time and must be taken down before you depart. There is a surcharge for anything electric that you want to put on the property such as bouncy castles. We don’t allow portable hot tubs to be rented for the property